Refund Policy

General Refund Policy

At SlimDrop Financial LLC, we are committed to your success and satisfaction. We understand that financial journeys are personal, and we want to ensure you have confidence in our programs.

Eligibility for Refunds

You are eligible for a refund if:

• You request the refund within 30 days of your initial payment
• You have participated in the program as recommended by your coach
• You have attended at least 75% of scheduled consultations
• You have followed the provided nutrition and exercise guidelines
• You have documented your progress as requested

Refunds may not be available if:

• More than 30 days have passed since your initial payment
• You have not actively participated in the program
• You have missed more than 25% of scheduled consultations without notice
• You have violated the terms of service
• You are requesting a refund for medical reasons not disclosed initially

Program-Specific Refund Terms

Personalized Financial Planning Programs

• Full refund available within 30 days of start date
• Partial refunds may be available for unused program components
• Custom financial plans and investment strategies remain your property

Group Coaching Programs

• Refunds available within 14 days of program start
• No refunds after 14 days due to group dynamics
• Transfer to future group sessions may be available

Digital Products and Materials

• 7-day refund period for digital downloads
• No refunds if materials have been fully downloaded or accessed
• Subscription services can be cancelled anytime with no refund for current period

One-on-One Financial Coaching Sessions

• Individual sessions can be cancelled 24 hours in advance
• Refunds for prepaid session packages within 30 days
• Unused sessions can be transferred or credited

Refund Process

To request a refund, please follow these steps:

1. Contact Us: Email support@slimdroptoday.com or call +1 (555) 123-4567
2. Provide Information: Include your name, program details, and reason for refund
3. Documentation: Submit any required progress documentation
4. Review Process: We will review your request within 3-5 business days
5. Refund Processing: Approved refunds are processed within 7-10 business days

Partial Refunds

In certain circumstances, we may offer partial refunds:

• If you have completed part of a program and are no longer able to continue
• For financial hardship that prevents program completion (with documentation)
• If there are service delivery issues on our part
• For unused portions of multi-component programs

Non-Refundable Items

The following items are generally non-refundable:

• Financial reports and analysis that have been delivered
• Completed coaching sessions or consultations
• Administrative fees and processing charges
• Third-party services (credit reports, investment platform fees)
• Programs discounted through promotions or special offers (unless otherwise stated)

Cancellation Policy

You may cancel your program or services at any time by contacting us. Cancellation terms:

• Immediate cancellation available for unused services
• Scheduled sessions must be cancelled 24 hours in advance
• Subscription services continue until the end of the current billing period
• Early cancellation may affect refund eligibility

Alternative Solutions

Before requesting a refund, we encourage you to consider these alternatives:

• Program modifications to better suit your needs
• Transfer to a different program type
• Extended timeline for program completion
• Additional coaching support
• Credit toward future services

Dispute Resolution

If you are not satisfied with our refund decision, you may:

• Request a review by our customer service manager
• Provide additional documentation to support your case
• Seek mediation through our dispute resolution process
• Contact your credit card company for a chargeback (if applicable)

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on our website and will apply to future purchases. Existing customers will be notified of significant changes via email.